Balancing Body Wash

Gentle Therapy is a clinical skin health brand created for sensitive, dry, and eczema-prone skin. Our products are formulated with skin barrier-supporting ingredients like ceramides and oat actives to help calm irritation, strengthen the skin, and maintain long-term skin health. We developed our formulations specifically for Asian skin living in tropical climates, where humidity, heat, sweat, and environmental stressors can often trigger skin sensitivity.

We focus on repairing and strengthening the skin barrier rather than masking symptoms. Our Gentle Therapy formula is built around 5 skin-identical ceramides and 4 oat actives to calm, repair, strengthen, and protect sensitive skin. Our products are also steroid-free and formulated specifically for sensitive skin living in tropical climates, making them suitable for daily, long-term use.

Our formulas are built around 5 skin-identical ceramides and 4 oat actives, ingredients chosen to help calm, repair, strengthen, and protect the skin barrier. Products are developed through our R&D team in Singapore and manufactured in professionally certified laboratories in Malaysia, produced to high quality and safety standards.

Yes. All Gentle Therapy products are formulated without steroids. We also avoid alcohol-based ingredients and synthetic fragrances, and use plant-based preservatives instead. Our formulas rely on ceramides, oat actives, lipids, and soothing botanicals to calm, repair, strengthen, and protect sensitive skin.

Yes. Our products are designed for babies, children, teens, and adults with sensitive, dry, or eczema-prone skin, and are also generally suitable for use during pregnancy and breastfeeding. If you have any specific medical concerns, we recommend checking with your healthcare professional for personalised advice.

Yes. Our products are formulated specifically for sensitive, reactive, dry, and eczema-prone skin. For active flare-ups, redness, itchiness, or inflamed areas, our formulas are built with 5 skin-identical ceramides and 4 oat actives to help support the skin barrier, reduce moisture loss, soothe irritation, and improve skin resilience over time.

Yes. Our products are designed for daily use and ongoing skin barrier support. In fact, regular moisturising and barrier maintenance are often one of the most important steps in caring for sensitive and eczema-prone skin.

Every skin journey is different, but many customers notice improvements in hydration, comfort, dryness, and itchiness within the first few days of consistent use. For eczema-prone skin, consistency is key — supporting the skin barrier daily often delivers better long-term results than only treating flare-ups when they occur.

For best results, we usually recommend a complete barrier-support routine: a gentle cleanser, daily moisturiser, and targeted repair product. Each one plays a different role in supporting the skin barrier, so using them together often provides the most comprehensive support. That said, if you only need targeted support for a specific area, starting with one product is completely fine.

We recommend stopping use immediately and monitoring your skin. Although our products are formulated for sensitive skin, every individual is different, and sensitivities can occur, in some cases to specific ingredients such as oats or botanical extracts. We always recommend patch testing before full application, especially if your skin is highly reactive. If you experience irritation, please reach out to our team so we can better understand your situation and guide you accordingly.

Delivery timelines may vary depending on your location, but orders are typically delivered within 3–5 working days once dispatched. If you have any questions about your order, our team will be happy to assist.