Shipping/Return Policy

SHIPPING POLICY

1) Free local shipping within Singapore above SGD100 

 

2) Do you ship everyday? 

All local shipping typically need between 3-5 business days from the time we send out your order. If you need to place a rush purchase or gift, drop us a note, and we'll make every effort to accommodate your request!

 

RETURN & EXCHANGES

Due to the nature of our products and hygiene standards, we typically don’t accept returns. We only accept returns in case the liquid product was defective, bottle packaging badly damaged or if you receive the wrong item.  If you’re unhappy with your purchase, please contact us at hello@lovegentletherapy.com and we’ll do our best to help!

 

If you are eligible for a return in case of damaged goods from our side or the items sent were wrong , your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase.

Unfortunately, we cannot accept returns on sale items or gift cards.

*Terms of Service in a separate document